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What You Need to Know Before You Play

Access to ams1117 depends on your local law and the eligible regions we support. Read these terms carefully — they set out your rights, our responsibilities, and how we handle your account, your wallet, and your data.

Bangladesh eligibility appliesbKash, Nagad, Rocket coveredAccount and wallet rulesData handled with careSubject to local law
ams1117 What You Need to Know Before You Play
POLICY CONTACT PATHS

Reach Us About Legal or Account Matters

If you have a question about these terms, need to request a data correction, or want to close your account, our support team handles it through the channels below. For account-specific matters — like a Nagad wallet mismatch or a withdrawal hold — have your registered mobile number and a recent transaction reference ready when you write in.

Live Chat Available from the account menu. Start a chat for real-time help with policy questions, wallet verification, or account access issues.
Email Support Send detailed queries about terms, data requests, or account closures to our support address listed in the account settings page.
Help Centre The Help Centre covers common policy questions — eligibility, account rules, wallet verification steps, and how to request account changes.
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account

We collect only the information needed to run your account and process payments through bKash, Nagad, and Rocket. Your data is not sold to third parties. We use encrypted connections for all account sessions, and sensitive details like wallet numbers are stored in masked form. You can request a copy of your data or ask us to correct inaccurate information by contacting support with your account reference.

Data Retention

We keep account data for as long as your account is active and for a reasonable period after closure, as required by applicable policy and financial record-keeping standards.

Cookie Use

Cookies are used to keep you logged in across sessions and to remember your device. You can clear cookies at any time; this will log you out and reset device preferences.

Account Security

Two-step verification is available on your account. We recommend enabling it, especially if you access ams1117 from a shared or public mobile connection.

Requesting Changes

To update your registered mobile number, correct personal details, or request account closure, contact support directly — changes to wallet numbers require identity confirmation first.

Common Questions About These Terms

These are the questions we hear most often about eligibility, data, and account rights. If yours is not covered here, reach out through live chat or email with your account reference.

Access depends on local law and your eligible region. We do not confirm legality for every location. Check the rules that apply where you are before opening an account.

If your new region is not supported, access to your account may be restricted. Contact support before relocating so we can explain your options and any impact on your wallet balance.

Yes. Write to support with your account reference and a valid ID. We will confirm what data we hold and provide it within a reasonable timeframe, subject to identity verification.

Do not make deposits or withdrawals until you update your registered number. Contact support with your old and new numbers plus identity confirmation — wallet mismatches put withdrawals on hold.

Send a closure request via email or live chat. Provide your account reference and registered mobile number. Any pending transactions are reviewed before the account is closed and balance returned.

We post updates to these terms on this page. Continuing to use the platform after a change is posted means you accept the revised terms. Check this page periodically if you want to stay current.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.